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Returns & Exchanges

Our goal is to make sure you’re happy with your Warwick product. If it doesn’t fit or is not what you expected, we’re happy to issue a refund or exchange if the item is eligible:

  • Product must be unused and include original packaging. For health reasons, we cannot accept products that have been worn in footwear.
  • The return/exchange process must be initiated within 30 days of the day you received the product.

Please note:

  • Return shipping is the responsibility of the buyer.
  • We will gladly refund the cost of the product and any applicable sales tax, but unfortunately, we cannot refund the shipping cost of your original order.
  • We generally process returns and exchanges within three business days of receiving the item. Please allow up to ten business days for the refund to appear on your original payment method.

To initiate a return or exchange, please contact us by calling (800) 355-3575 or by email at sales@heellift.com.